Why establish concept to concept relationships?
If principles are understood then the meaning of Quality will follow.
The 80/20 Principle (Koch): A minority of causes, inputs, or effort (20%) usually lead to a majority (80%) of the results, outputs or rewards.
The essential elements of the Pareto Principle are eight nouns (concepts) a transitive verb (lead) and a limiting or conditional adjective (usually). It also contains a few “connecting” elements to help it make sense in the English language. If this principle is an exemplar, then initially we can say that it is concept dense. Lets’ call this the first characteristic:
The Concept Density Effect
The word “usually” in this principle is troubling. It creates a condition for the transitive verb. “Usually” means there is a confident belief or strong hope that a particular event will occur but there is no assurance the event will occur. The original principle developed by the Italian Economist Vilfredo Pareto in 1906 did not contain the adjective. In 1941 famous quality guru Joseph Juran discovered the work of Pareto and began to apply the Pareto principle to quality issues. In later years Juran preferred to refer to it as “the vital few and the trivial many” not “the vital few and the usually many”. Perhaps we have identified the second characteristic for separating a principle from a practice or a simple statement or idea:
The Conditional or Limiting Adjective Effect
We covered meaning in Chapter One and concepts in Chapter Three. The conclusions and processes presented, in those chapters, directly apply to our example principle if we are to understand the true meaning. Employ one connotative definition for any of the concepts and the principle becomes something other than what the originator intended. Or maybe the originator failed to “define” the concepts contained within the principle. If this is the case then it will be wide open to interpretation.
Next post: The Transitive Verb Effect