Part One – Laying a Foundation

Chapter One : Meaning

                        Quality IS…a pattern of allied concepts.

Why seek meaning in conceptual fields of knowledge and those allied concepts, principles and paradigms that describe and control them and then connect them with a theory?


Chapter Two : Theory

                        Quality IS…a recipe for connecting patterns.

Why seek criteria that will lead to a coherent quality theory with explanatory power?


Chapter Three : Concepts

                        Quality IS… an abstract concept.

Why identify the mental glue that secures our past experiences?


Chapter Four : Principles

                        Quality IS…an anthology of principles.

Why establish concept to concept relationships?


Chapter Five : Paradigms

                        Quality IS…a shared set of assumptions with a purpose.

Why aggregate concepts and principles by providing rules for their application?


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