Chapter Ten: Thinking – Creating Meaning and Finding Patterns

ConPriDigm AvatarQuality IS… thinking that creates meaningful patterns.

Why think with the objective of forming a pattern and utilize data, facts and experiences to make inferences and judgments based on concepts and theories to answer a question or solve a problem?

 

Conceptual Pattern for Thinking

Thinking is the process of using the mind to reason rationally. Thinking is a sequenced process using logic to draw conclusions based on a premise or known facts that generate thoughts, feelings, ideas, and perceptions. Thinking stores knowledge and memories to promote understanding and offer directions. Thinking generates a result and draws conclusions from interdependent and linked activities that are directed toward a specific action. (Pattern Engine – Thinking N=12 © 2013)

If Thinking is understood then the meaning of Quality will follow.

First Principle:  The purpose of thinking is to collect information and to make the best use of it.[1]

Second Principle: Because of the way the mind works to create fixed concept patterns we cannot make the best use of new information unless we have some means of restructuring the old patterns and bring them up-to-date.[2]

Third Principle:  We think for a purpose, within a point-of-view, based on assumptions, leading to implications and consequences.[3]

Fourth Principle: Whenever we think; we use data, facts and experiences to make inferences and judgments based on concepts and theories to answer a question or solve a problem.[4]

Fifth Principle: Intellectual standards that must be considered for thinking are: clarity, relevance, logicalness, accuracy, depth, significance, precision, breadth, and fairness.[5]

Sixth Principle: The key to thinking creatively and intelligently is to connect two or more ideas, relate seemingly different ideas to things, explore the commonalities, subject the ideas, things and connections to analysis, discover or invent something new based the analysis, connections  and explorations, apply the discovery or invention to new contexts.[6]

Key Concept Patterns

INFORMATION

Information is a collection facts and data acquired through study, experience and instruction that culminates with knowledge. It is accumulated knowledge that results in awareness and possession of verified data. Information results from active involvement in an activity from learning and instruction or exposure to events or people over a period of time. Information leads to an increase in knowledge or skill that germinates from a combination of data, facts, ideas, truths, principles, experience and individual interpretation that can be shown to be true, to exist, or to have happened. (Pattern Engine, – Information N=12 © 2013)

PATTERN

A pattern is a general concept formed by extracting common features from specific examples. Patterns are distinct and unifying ideas that are simplified versions of something complex. They are used in analyzing and solving problems, making predictions or making a comparison that is perceived as an entity. A pattern is a recurrent idea expanded in a discourse due to a special set of circumstances. They are considered as a whole, belong together, referred to by name and serve as a master from which other similar things can be made, copied, or used as the basis for a related idea, process, or system. (Pattern Engine, – Pattern N=12 © 2013)

THE FOLLOWING CONCEPTS WILL BE EXPANDED TO CONEPTUAL PATTERNS IN THE BOOK.

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[1] Edward de Bono, Lateral Thinking, 1970

[2] Edward de Bono, Lateral Thinking, 1970

[3] Richard W. Paul and Linda Elder,  Critical Thinking, 2002

[4] Richard W. Paul and Linda Elder,  Critical Thinking, 2002

[5] Richard W. Paul and Linda Elder,  Critical Thinking, 2002

[6] Todd Siler, Thinking Like a Genius, 1996

Remember – We are building a theory about the meaning of quality

Next Post – Chapter Eleven: Curriculum – Shared Paradigms

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Chapter Sixteen: Control – Essential for Making Informed Decisions

ConPriDigm AvatarQuality IS…control of variation over time.

Why are data from any measurable characteristic that fail to demonstrate control, not operating predictably and, therefore, contribute to decisions that are economically and strategically suspect?

 

Conceptual Pattern for Control

CONTROL

Control is the ability to purposefully direct, or suppress, change through regulation or maintain a function or action to keep something at the correct level. The act of control brings something to uniformity by bringing to a position of stability on a scale of intensity as a variance from a routine or pattern. Control establishes a state of being governed by official rules in a range of relative scales or values when they can be counted or measured that makes something different when something passes from one state or phase to another. (Pattern Engine – Control N=12 © 2014)

If control is understood then the meaning of Quality will follow.

First Principle: The purpose of control is to assure the predictability and usefulness of data streams.

Second Principle: A phenomenon will be said to be controlled when, through past experience, we can predict, at least within limits, how the phenomenon may be expected to vary in the future.1

Third Principle: A process will be said to be predictable when, through the use of past experience, we can describe, at least within limits how the process will behave in the future.1

Fourth Principle: Control is characterized by a stable and consistent pattern of variation overtime.2

Fifth Principle:  Samples drawn from an out of control process are economically   and strategically suspect.

Sixth Principle: Statistical Process Control is a way of thinking with some tools attached. 2

Key Conceptual Patterns

STABILITY

Stability is resistance to a changed position or variation resulting in a condition of being in equilibrium. Stability occurs when something passes from one state or phase to another and by which things become different by varying from a routine or pattern and are not be affected by a particular treatment.  Stability tends to retard or oppose change leading to all acting forces balancing each other out. (Pattern Engine – Stability N=12 © 2014)

PATTERN

A pattern is a general concept formed by extracting common features from specific examples. Patterns are distinct and unifying ideas that are simplified versions of something complex. They are used in analyzing and solving problems, making predictions or making a comparison that is perceived as an entity. A pattern is a recurrent idea expanded in a discourse due to a special set of circumstances. They are considered as a whole, belong together, referred to by name and serve as a master from which other similar things can be made, copied, or used as the basis for a related idea, process, or system. (Pattern Engine – Pattern N=12 © 2013)

1 Walter Shewhart, Economic Control of Quality of Manufactured Product, 1931.

2  Donald J. Wheeler, Understanding Variation – The Key to Managing Chaos, 2000.

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